You Ask, We Answer
Providing Clarity About Our Cleaning Services
We understand that making informed decisions about your cleaning needs is crucial, and we’re here to assist you every step of the way. Here are some common queries we often encounter. If you don’t find the answer you’re looking for, please don’t hesitate to reach out to us directly. We’re more than happy to provide clarity and guidance to ensure you have all the information you need. Your satisfaction is our priority, and we’re excited to address any concerns you may have.
We offer janitorial services, carpet care, hard floor care, window washing, pressure washing, and post-construction cleaning.
Black Diamond offers both janitorial services and commercial cleaning services. Janitorial services encompass routine cleaning tasks, whereas commercial cleaning involves tasks that are completed monthly, quarterly, or annually. For instance, regular vacuuming of carpets falls under janitorial services, while window cleaning or carpet deep cleaning falls under commercial cleaning services.
Pricing is based on various factors such as the size of the facility and frequency of cleaning.
Yes, all employees are interviewed and carefully screened for drug use, criminal background, character, and temperament. Only those with a satisfactory work history are considered for employment.
Employees complete a thorough training program and a certification process before starting work on their own. The training program for employees is both virtual (video series) and in the field training.
Black Diamond is fully bonded and insured and carries $1 million of general liability, worker’s compensation, and theft insurance.
Black Diamond offers both daytime porter services and nightly janitorial services.