When it comes to selecting a janitorial service for your business or facility, making the right choice is crucial. A reliable and experienced janitorial service not only ensures cleanliness but also contributes to the professionalism of your office. Here’s a comprehensive guide on what to look for when choosing a janitorial service, with an emphasis on reliability, experience, and eco-friendliness.

Choosing the Right Janitorial Service: A Guide for Potential Clients


Reliability is perhaps the most critical factor when selecting a janitorial service. You need a company that you can depend on to consistently deliver high-quality service. Consider the following:

References and Reputation: Look for testimonials and reviews from other clients. A reputable company should be able to provide references upon request.

Consistency: Ensure that the company has a track record of reliability. They should have systems in place to ensure that scheduled cleanings are always completed on time.

Experience and Expertise:

Experience in the janitorial industry counts for a lot. An experienced service provider will likely have encountered a wide range of cleaning challenges and will know how to handle them efficiently:

Industry Knowledge: Look for a company that has experience working in your specific industry or a similar environment. Different facilities may have unique cleaning requirements.

Training and Certifications: Ask about the training programs their staff undergoes. Certifications or memberships in industry associations can indicate a commitment to best practices.

Customization: A seasoned janitorial service should be able to tailor their services to meet your specific needs. They should understand the nuances of cleaning different types of surfaces and materials.


In today’s world, sustainability and eco-friendliness are increasingly important considerations. Choosing a janitorial service that prioritizes green cleaning practices can benefit both your business and the environment:

Green Certifications Look for certifications such as Green Seal or EcoLogo, which indicate that the company meets specific environmental standards.

Cleaning Products: Inquire about the cleaning products and techniques they use. Ideally, they should use eco-friendly products that minimize environmental impact without compromising effectiveness.

Communication and Customer Service:

Effective communication and excellent customer service are essential for a positive client-provider relationship:

Accessibility: Ensure that there are clear communication channels with the company. They should be responsive to inquiries and proactive in addressing any concerns.

Accountability: A good janitorial service should have systems in place for quality assurance and accountability. Janitorial companies should be open to feedback and willing to make necessary adjustments as needed.

Contracts and Terms: Review the terms of the contract carefully. Understand what is included in their services, pricing structure, and any additional fees for special requests.

Choosing the right janitorial service requires careful consideration of these factors. By prioritizing reliability, experience, and eco-friendliness, you can ensure that your facility remains clean, professional, and environmentally responsible. Take the time to research and compare options to find a janitorial service that aligns with your specific needs and values. Your choice will have a significant impact on the cleanliness and overall atmosphere of your workplace.